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Privacy Policy

Last Updated: 17/08/2026
This Privacy Policy explains how Bella Boo Beauty LTD, trading as Bella Boo Ireland ("we", "us", "our") collects, uses, stores and protects personal information when you visit www.bellabooireland.com, contact us, create an account or purchase products from our online store.

We respect your privacy and process personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and other applicable Irish data protection legislation.

This Privacy Policy should be read together with our Cookie Policy and Terms & Conditions.

1. Who We Are

The data controller responsible for your personal data is:

Bella Boo Beauty LTD, trading as Bella Boo Ireland

Registered Office:, 19 Bridge Street, Cavan, Ireland

Shop / Customer Contact Address: 15 Bridge Street, Cavan, Ireland

Company Registration Number: 728199

VAT Number: IE4077093GH

Email: be.yousalesinfo@gmail.com

Phone: +353 85 222 4999 / +353 85 254 7471

If you have any questions about how we process your personal data or wish to exercise your data protection rights, you can contact us using the details above.

2. What Personal Information We Collect

Depending on how you interact with us, we may collect and process information including:

Information you provide to us

This may include:

  • Full name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Account login information

  • Order and purchase information

  • Payment-related information

  • Information provided through our contact form

  • Messages and correspondence you send to us

  • Information you provide when requesting a return, refund or replacement

  • Any other information you voluntarily provide to us

We do not normally receive or store your full payment card details where payment is processed by a third-party payment provider. Payment information may instead be processed directly by the relevant payment provider.

Information collected automatically

When you visit our website, certain information may be collected automatically, depending on your cookie and privacy choices.

This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Date and time of visits

  • Pages viewed

  • Referring website

  • Website interactions

  • Approximate geographic information

  • Cookie preferences

  • Website usage and performance information

Non-essential analytics information is subject to your cookie choices as described in our Cookie Policy.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Processing and fulfilling orders

We use your information to:

  • Process and fulfil your orders

  • Process payments

  • Arrange delivery

  • Provide order confirmations

  • Provide delivery and tracking information

  • Communicate with you about your order

  • Handle returns, refunds and replacements

  • Provide customer support

Operating our website

We use information to:

  • Operate and maintain our website

  • Provide customer accounts

  • Maintain website security

  • Prevent fraud and misuse

  • Troubleshoot technical problems

  • Improve website functionality

Improving our services

Where permitted and, where required, subject to your consent, we may use information to understand how visitors use our website and to improve our products, services and website.

Communications

We may contact you regarding:

  • Your orders

  • Payments

  • Delivery

  • Returns and refunds

  • Customer service enquiries

  • Important information relating to our services

We may also send marketing communications where permitted by applicable law and where the necessary consent or other lawful basis applies.

4. Legal Bases for Processing

We process personal data only where there is a lawful basis for doing so under applicable data protection law.

Depending on the circumstances, the legal basis may include:

Performance of a contract

We process information where necessary to:

  • Process your order

  • Take payment

  • Deliver your products

  • Manage your account

  • Provide customer service

  • Process returns and refunds

Legal obligations

We may process personal information where necessary to comply with legal or regulatory obligations, including accounting, tax, consumer protection and record-keeping requirements.

Legitimate interests

We may process personal information where necessary for our legitimate business interests, provided that those interests are not overridden by your rights and freedoms.

This may include:

  • Website security

  • Fraud prevention

  • Protecting our business

  • Managing customer relationships

  • Maintaining business records

  • Improving our services

  • Responding to customer enquiries

Where we rely on legitimate interests, we consider and balance those interests against your rights and freedoms.

Consent

Where required by law, we will ask for your consent before processing personal information for purposes such as certain analytics, cookies or electronic marketing.

You can withdraw consent at any time where processing is based on consent.

The withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Marketing Communications

We may send marketing communications by email or other electronic means where permitted by applicable law.

The general rule in Ireland is that electronic direct marketing requires affirmative consent, subject to limited exceptions for existing customers where the relevant legal conditions are met.

Where we send electronic marketing communications, you will have an appropriate opportunity to opt out.

You can unsubscribe from marketing emails at any time using the unsubscribe facility included in the communication or by contacting us.

You have the right to object to direct marketing at any time. If you object, we will stop processing your personal data for direct marketing purposes.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website and online store to function.

We also use Google Analytics through Wix to understand how visitors use our website.

Analytics and other non-essential cookies are subject to the consent requirements described in our Cookie Policy.

We use Usercentrics to manage cookie preferences and consent for non-essential cookies and similar technologies.

For more information, including information about the types of cookies used and how you can manage your preferences, please see our Cookie Policy.

7. Wix

Our website and online store are operated using Wix.

Wix provides website hosting, ecommerce functionality and other services necessary for operating our online store.

Wix may process personal information on our behalf in connection with the operation and security of the website and online store.

Information processed through Wix may include customer details, account information, order information, website usage information and technical information.

Wix processes information in accordance with its applicable privacy documentation and contractual obligations.

8. Google Analytics

We use Google Analytics through Wix to understand how visitors use our website and to help us improve website performance and customer experience.

Google Analytics may collect information such as:

  • Website visits

  • Pages viewed

  • Website interactions

  • Device and browser information

  • Traffic sources

  • Approximate geographic information

  • Other analytics information

Analytics cookies are treated as non-essential and are used only where the required consent has been obtained through our cookie consent mechanism.

Further information about analytics cookies is available in our Cookie Policy.

9. Delivery Providers

We use DPD to deliver orders within Ireland.

When you place an order, we may provide DPD with information necessary to deliver your order.

This may include:

  • Name

  • Delivery address

  • Telephone number

  • Email address

  • Order or delivery reference information

This information is provided for the purpose of arranging and completing delivery.

DPD may process your personal data in accordance with its own privacy policies and applicable legal obligations.

10. Payment Providers

Payments made through our website may be processed by third-party payment providers.

Depending on the payment method selected, the relevant provider may receive information necessary to process and authorise your payment.

We do not normally store your complete payment card details on our own systems.

Payment providers may process personal information in accordance with their own privacy policies and applicable legal requirements.

11. Other Service Providers

We may use third-party service providers where necessary to operate our business and website.

These may include providers involved in:

  • Website hosting

  • Ecommerce services

  • Payment processing

  • Delivery

  • Website analytics

  • Cookie consent management

  • Email communications

  • IT and security services

  • Accounting and financial services

Where a service provider processes personal data on our behalf, we take appropriate steps to ensure that the processing is carried out in accordance with applicable data protection law.

12. When We May Share Your Information

We may disclose personal information where necessary to:

  • Service providers acting on our behalf

  • Payment providers

  • Delivery providers

  • Website and technology providers

  • Professional advisers

  • Accountants and auditors

  • Government authorities or regulators where legally required

  • Law enforcement authorities where legally required

  • Other parties where necessary to protect our legal rights or prevent fraud or unlawful activity

We do not sell your personal information.

13. International Transfers

Some of the service providers we use may process personal information outside Ireland or the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.

This may include relying on an adequacy decision, appropriate contractual safeguards such as Standard Contractual Clauses, or another lawful transfer mechanism where applicable.

14. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, tax and regulatory requirements.

For example, information relating to purchases may need to be retained for a period after the transaction to comply with legal and accounting obligations and to deal with potential disputes or consumer rights.

Information used for customer service will generally be retained for as long as necessary to deal with the relevant enquiry.

Where information is no longer required, we will securely delete it or anonymise it where appropriate.

The specific retention period may depend on the type of information and the purpose for which it is processed.

15. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Destruction

  • Alteration

  • Unauthorised disclosure

  • Other unlawful processing

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

16. Your Data Protection Rights

Under applicable data protection law, you may have the following rights:

Right of access

You can request a copy of the personal information we hold about you.

Right to rectification

You can ask us to correct inaccurate or incomplete personal information.

Right to erasure

You may ask us to delete your personal information in certain circumstances.

Right to restriction

You may ask us to restrict the processing of your personal information in certain circumstances.

Right to object

You may object to certain processing, including direct marketing.

Right to data portability

Where applicable, you may request that personal information you have provided to us is provided to you or transferred to another organisation in a structured, commonly used and machine-readable format.

Right to withdraw consent

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect processing carried out before consent was withdrawn.

Not all rights apply in every circumstance, and some rights are subject to conditions and legal exceptions.

17. How to Exercise Your Rights

If you wish to exercise any of your data protection rights, please contact us:

Bella Boo Beauty LTD trading as Bella Boo Ireland

Email: be.yousalesinfo@gmail.com

Phone: +353 85 222 4999 / +353 85 254 7471

We may need to request additional information to verify your identity before responding to certain requests.

We will normally respond to a valid request within one month, although this period may be extended where permitted by law for complex or multiple requests.

The Irish Data Protection Commission confirms that organisations should provide information concerning individuals' rights in a clear and accessible manner.

18. Right to Complain to the Data Protection Commission

If you believe that your personal information has been processed unlawfully or that your data protection rights have been infringed, you have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority for data protection.

You can find information about the DPC and how to make a complaint through its official website:

Data Protection Commission of Ireland

We encourage you to contact us first so that we can try to resolve your concern, but you are entitled to contact the DPC directly.

19. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children where we are not legally permitted to do so.

If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to review and, where appropriate, delete the information.

20. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business

  • Changes to the information we process

  • Changes to third-party services

  • Changes to our website

  • Changes to applicable legislation or regulatory guidance

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We recommend checking this page periodically for the latest version.

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